Our support line
- Support for you
- Our support line
- Our healthcare professionals
- Patients testimonials

Our support line
Our support line
Our support line is here to provide you with personalized assistance and support, 7 days a week.
Free and bilingual, our support services are available 7 days a week to accompany those affected directly or indirectly by prostate cancer. Choose the service that suits you and contact our specialized uro-oncology nurses at 1-855-899-2873 or through our online chat. Ask any questions that concern you, or take the opportunity to discuss. Our nurses are here for you.
Do you have questions or concerns about:
- Prostate cancer
- Treatments and their side effects
- Urinary problems
- Psychological aspects and sexuality
- Supporting a loved one
- Preparation for your medical appointments
- Other aspects of the disease
Your calls are returned 7 days a week
When you contact PROCURE, whether day or night, a request is immediately sent to our professionals. Efficient and dedicated, calls are returned within 24 hours, in complete confidentiality. Feel free to contact them.
Collection of testimonials regarding our service providing access to specialized healthcare professionals in prostate cancer.
Your support following my diagnosis was so helpful…
“Your support was very important to me after I got the news about my prostate cancer. I was stunned and completely lost. I thank you not only for your patience with me, but also for all the answers I have received. THANK YOU, THANK YOU, THANK YOU.” Daniel
Had I known that the PROCURE helpline existed…
“I cried for almost the entire call—telling my story, not understanding why I felt so sad and without knowing what I was looking for exactly. He listened to me, filled with compassion. Once the emotions were over and the person at the end of the line began to speak, I felt free and understood something important: that my recurrence was not my death, far from it, but another stage of my life.” Bernard
Your advice helped me to manage my incontinence and frustration…
“My frustration was reaching a tipping point when I contacted PROCURE after my surgery. I could not manage my incontinence or see the day when I would return to normal. It was only by talking to one of your professionals that I realized that I was actually making progress every day and that I needed to be patient. After twelve months, everything is finally back in order.” Robert
This is the first time I have spoken about my erectile dysfunction without blushing…
“After my prostate cancer, I was so stressed of failing to perform during sexual intercourse that I preferred to abstain. It was my wife who called PROCURE. Your nurse took the time to ask us the right questions and then reassured us. She explained to us that there were different approaches to managing my ED and that my spouse had to be present at my future appointments. I made an appointment on the spot with my urologist.” Peter
I was concerned for my father and lacked information…
“When I learned that my father had to start treatment for his prostate cancer, I scoured the Web. I became even more worried as the published information was often contradictory and even frightening. By calling PROCURE, I got the right information on hormone therapy, side effects of the treatment, and my dad’s follow-up appointments. I was ready to go with him.” Sophie
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Additional Information - Support for you

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Learn more about the role of the urologist and the importance for a patient to gather adequate information after receiving a prostate cancer diagnosis.

How I coped with prostate cancer
A man with prostate cancer shares the challenges of his cancer experience.

Your role as a patient
You’ve been diagnosed with prostate cancer? Your role is as important as that of your medical team.

Diagnosis and treatment
Recently diagnosed with cancer? Educate yourself to fully understand your situation.

Living with permanent erectile dysfunction
Managing permanent ED after prostate cancer is delicate. Discover strategies to cope with it.

Temporary erectile dysfonction due to treatement
Watch this webinar for advice on regaining your sexuality and redefining intimacy and self-image after prostate cancer treatment.

Urinary and sexual problems after treatment
Prostate cancer treatments can lead to side effects, such as erectile dysfunction and urinary incontinence, which vary in intensity and duration.

Urinary, sexual or intestinal problems
This webinar offers guidance on managing urinary, erectile, and intestinal functions after prostate cancer treatment.

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Sources and references
Last medical and editorial review: April 2024. See our web page validation committee and our collaborators by clicking here.